FAQ

Shipping Policy

Shipping To

United States(US), Australia, Canada, Israel, Japan, New Zealand

Shipping Methods

Estimated delivery time (not guaranteed): 14 days to 40 days (US).

Usually ships in 3-5 days.

Shipping costs are calculated based on weight and distance traveled.

Delivery time may be slower than usual due to COVID 19.

Estimated delivery time (not guaranteed): 14 days to 40 days (Europe).

Usually ships in 3-5 days.

Shipping costs are calculated based on weight and distance traveled.

Delivery time may be slower than usual due to COVID 19.

Please don’t hesitate to contact us if your area is not covered by the current Shipping Service. We will try our best to ship our products to you.

Refund Policy

If the package is not delivered after exceeding 15 days of the maximum estimated delivery time, you will receive a full refund [1].

[1] According to the official tracking information of the Shipping Services.

For Europe Customers

The delivery person may collect tax and customs clearance fees on delivery. Please be aware of the import taxes before placing the order.

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